2bet's Privacy Policy — Your Information Is Safe With Us
How your personal information is collected, used, and stored — all explained here in full transparency. Your privacy is protected with SSL encryption and strict data protection practices.
This privacy policy was last updated in 2026. If any changes are made, you will be notified on this page.
Introduction & Scope
How and to whom this policy applies
2bet places the highest importance on the privacy of personal information belonging to users of its website. This privacy policy ("Policy") describes how 2bet collects your personal information, how it is used and stored, and with whom it may be shared in specific circumstances.
This policy applies to all services, products, and features of the website https://2bet.beer. By using 2bet's services, you consent to the collection and use of information as described in this policy.
This service is only for those aged 21 or above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.
What Information Is Collected
Categories of information collected from you
1. Information You Provide Directly
When you create an account on 2bet or use its services, the following information may be collected:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Identity document details (national ID number)
- Financial transaction details (bKash, Nagad, Rocket account numbers or bank account details)
2. Automatically Collected Information
When you visit our website, the following information may be collected through technical means:
- IP address and device type
- Browser type and version
- Operating system information
- Pages visited and session duration
- Referral URL (where you came from)
- Information from cookies and similar tracking technologies
3. Transaction and Gaming Information
The following information is stored during your use of the account:
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus usage information
- Account login history and security logs
- Customer service communication history
4. Verification Information
The following information may be requested for identity and age verification and to ensure responsible gaming:
- Copy of national ID or passport
- Bank statement or proof of payment method
- Proof of address (utility bill or similar)
- Selfie or photograph (where applicable)
How Your Information Is Used
Purpose and application of collected information
Main purposes for using your information
2bet uses your information for the following legitimate purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To provide betting, gaming, and casino services without interruption.
- Financial transactions: To process deposits, withdrawals, and bonuses via bKash, Nagad, Rocket, and bank transfer.
- Identity verification: To prevent fraud and verify age.
- Customer support: To resolve your issues and complaints.
- Security: To prevent unauthorized access to accounts and fraud.
- Legal obligations: To comply with applicable laws and regulations.
- Service improvement: To analyze data for a better user experience.
- Communication: To send important updates, security alerts, and service-related notifications.
- Responsible gaming: To identify signs of excessive gambling and provide support.
Sharing Information with Third Parties
When and with whom your information may be shared
Service Providers
2bet works with trusted third parties to deliver certain services. This includes payment processors (bKash, Nagad, Rocket, and banks), gaming software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, etc.), cybersecurity providers, and technical infrastructure providers. These parties receive only the information needed to carry out their specific tasks and may not use it for any other purpose.
Legal Obligations
Information may be disclosed due to legal obligations in the following circumstances:
- When required by a court order or legal process
- In response to a legitimate request from a government or regulatory authority
- To assist in the prevention and investigation of fraud, money laundering, or other crimes
- To protect the rights and safety of 2bet or its users
What We Never Do
2bet never sells your personal information to advertisers or marketers. We do not allow your information to be used for third-party marketing purposes without your consent. Your financial information is used solely to process the relevant transaction.
Cookies and Tracking Technologies
How we use tracking technologies
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, carry out security checks, and process payments. Disabling these cookies will prevent the site from working properly. They remain active without requiring user consent.
Functional Cookies
These cookies remember your preferences and settings, such as language selection and display preferences. They make your experience using the service easier and more personalized. These cookies can be disabled, but doing so will limit some features.
Analytical Cookies
These cookies are used to evaluate and improve the performance of the website. They analyze which pages are visited most, how long users stay on the site, and where issues occur. This data is generally aggregated and anonymized.
Data Retention and Security Measures
How long your information is kept and how it is protected
Retention Period
2bet retains your personal information for as long as it is needed to fulfill the purpose for which it was collected, or as long as a legal obligation continues.
- Active accounts: Full data is retained for as long as the account remains active.
- Closed accounts: Information may be retained for a set period after account closure for legal and audit purposes.
- Transaction data: Records of financial transactions are retained for an extended period in accordance with legal requirements.
Security Technology
2bet applies the following security measures to keep your information protected:
- SSL/TLS encryption: All data transmissions are encrypted.
- Two-factor authentication: For additional account protection.
- Firewall and intrusion detection: To prevent unauthorized access.
- Regular security audits: To identify potential vulnerabilities.
- Restricted access controls: Only authorized staff can access personal data.
- Encrypted storage: Stored data is also kept in encrypted form.
Your Rights and Options
Your control over your information
Your Rights Regarding Your Information
As an account holder at 2bet, you have the following rights:
- Right of access: You may request to know what information is stored about you.
- Right to rectification: You may request correction of any inaccuracies in your information.
- Right to erasure: In certain circumstances you may request that your information be deleted, though legal obligations take precedence.
- Right to object to processing: You may object to the use of your information for specific purposes.
- Right to portability: You may request your information in an easily readable format.
- Right to withdraw consent: You may withdraw any previously given consent at any time.
To exercise these rights, contact us at [email protected]. We are committed to responding to your request in a timely manner.
Protection of Minors
Policy on collecting information from minors
2bet's services are exclusively for adults aged 21 or above. We do not knowingly collect personal information from minors or provide services to them.
We verify age during the registration process and have identity document verification in place. If a minor's information enters our system for any reason, upon becoming aware of this we will immediately close the relevant account and delete all associated information.
If you believe a minor has created an account on our platform, please contact us at [email protected].
Policy Changes and Updates
When and how this privacy policy may change
Process for Changes
2bet may update this privacy policy from time to time. This may be due to legal changes, an expansion of services, or security improvements. For significant changes, we will notify you by email or through a notice on the site. We recommend reviewing this page regularly.
Continued Use After Changes
If you continue using 2bet's services after this policy is updated, it will be assumed that you have agreed to the updated policy. If you do not agree to the revised policy, you have the right to stop using the service and request closure of your account.
Contact Us
We are ready to help with any privacy-related questions
Data Protection Contact
If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise your rights over your personal information, please contact us:
Email: [email protected]
Live Chat: Available 24/7
Language: Support is available in both Bengali and English
We will process your request as quickly as possible and let you know the resolution. For complex requests, we may need to verify your identity.
Related Pages
View our other policy and information pages: